How do I enable hardware acceleration on my browser?
Freezing, Crashing or Loading Issues
My game is not loading
I lost level progress on my game
Progress Loss
The game is stuck on an ad!
FAQs
Obstacles
How to Play
I need help with a level
Boosters
Snakes Explained
More
Why am I not able to make a purchase?
I purchased items in the game, but did not receive them
How do I access my Google Play order number?
My lives, coins or boosters aren't showing up on all my devices
My level doesn't match across my devices.
I can't connect to Facebook on my device
Why can't I send or request lives from my friends on Facebook?
How do I access my Facebook receipt?
My game says, "Exception thrown, see JavaScript Console"
My game is crashing
My Rainbow boosters don't work like they should!
Where are my unlimited boosters?
I got unlimited lives, where did they go?
Privacy Policy & Terms of Service
I keep losing progress! Why is my level changing?
What happened to Landscape mode and the map?
I can't go back and play older levels? Why?
Need more help?